Privacy Policy

Updated 24th April 2018 to reflect the GDPR

Specific to this web site:

Cookies are used for this web site to function. We do not use and have no access to personally identifiable information from these cookies although it may be possible for the service providers to identify you if interact with them through other websites.

Cookies we know that may be in use are:

  • (our domain, set by that host this web site, and & related to the wix platform),
  • & (for buttons linking to a profiles on those sites),
  • & (for site usage analytics and online adverts we run from time to time)

We don’t have a way to disable these cookies but you can do so via your web browser.

Within our business

The lawful bases for processing data for most of our interactions fall within “Contract”.

We collect names, addresses, payment information, contact information, associated history of products quoted and supplied and other information in order to provide our services. As well as for the time we supply products to you we keep records to enable us to answer future service requests you may have. For example in the past we have been contacted by manufacturers for a product recall and we have then written to customers to inform them of the recall (you would still hear directly if you have registered your appliance with a manufacturer)

Some of our processing comes under “legal obligation" for example in compiling our accounts to report to HMRC

Finally, under "Legitimate Interests" we operate a CCTV system at our showroom in Faversham which operates under “Legitimate Interests”, specifically crime prevention and reporting.

Some things we don’t do

We don’t operate any direct marketing email or postal lists, we don’t buy, sell, share or trade any data.

Photos used on this web site

Copyright: Photos on this website were taken by Roots of work that we’ve carried out. If you would like to use any of them please email