Printed from http://www.rkbb.co.ukTestimonials to Roots
At the end of every kitchen, bedroom and bathroom we install, we ask customers to complete a short satisfaction questionnaire to let us know how everything went. We use their feedback to improve what we do. You'll notice not all of these testimonials give us a perfect record because we're still not perfect. We keep trying though.
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| Where did you hear about Roots? |
|---|
| Yellow Pages |
| Why did you choose roots as opposed to other suppliers? |
| Were helpful on phone - nothing was a problem, a fitter even came quickly at a difficult time of year i.e. Christmas/New year and I wanted a hand built kitchen, not many advertised this. |
| What did you think of the sales staff ability? |
| Excellent - quick, crisp and helpful. Also addressed all issues |
| What did you think of the fitters ability? |
| Excellent - working way round a unforeseen situation. |
| Did you encouter any delays? |
| Yes - I think kitchen took more fitting days than expected, so fitting was not entirely continuous |
| Would you recommend Roots to your friends? |
| Yes |
| Any other comments you would like to make? |
| Friendly, courteous and helpful staff, any concerns quickly dealt with. |
