Testimonials to Roots

At the end of every kitchen, bedroom and bathroom we install, we ask customers to complete a short satisfaction questionnaire to let us know how everything went. We use their feedback to improve what we do. You'll notice not all of these testimonials give us a perfect record because we're still not perfect. We keep trying though.

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Where did you hear about Roots?
Yellow Pages
Why did you choose roots as opposed to other suppliers?
More professional, kept appointments and gave good advice
What did you think of the sales staff ability?
Knowledgeable, helpful and willing to try different layouts
What did you think of the fitters ability?
Excellent
Did you encouter any delays?
Two delays - one week later from agreed start-time. And four weeks for correct sized worktop to be delivered
Would you recommend Roots to your friends?
Definitely - Overall a good experience
Any other comments you would like to make?

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